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Available with the module Octopus Guest. |
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1- License Request
To request fo a license it is necessary to have already created a Location in the platform. Once it is done, contact with your distributor to generate the license.
1.1 Necessary data for the application of a License
ID Location
Partner/integrator
Distributor/Wholesaler
Number of years of contract (from 1 to 5)
Form of payment (monthly/annual)
Nº APs of nº of rooms in case of sector "hospitality"
Advanced modules to be hired
2- License Activation
After request the license. There will be a PDF with the Location data and the type of license for this one, with a code which will serve as a trigger.
To start it, go to Location > Locations and click on the button License on the Location you want to apply it.
Finally, add the License Number and click on Send Key.
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3- License managment
3.1 Listing
From the Wifi platform it is possible to visualize the status of the license and the license end date. For that access to Location > Location and click on the loup bottum. Then select the filter LICENSE STATUS and choose one of the options.
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It is also possible to filter based on the License end date to visualize more quickly the Licenses that will end in a certain period of time:
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3.2 License status
For easy interpretation, the platform classifies the licenses in the following states:
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Pending Provision: Created license. pending to be introduce on the platform.
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In this section you can view all the licenses contracted with Octopus Platform, as well as their status and associated information.
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Licenses list
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The content of each column is:
License Key: Code that will serve as a license activator.
Organization: Associated organization.
Modules: Modules of the platform that the license has enabled for the organization.
APs: Associated APs limit.
Rooms: Limit of associated rooms.
Status: The platform classifies licenses into the following statuses:
Pending Provision: Generated license, pending assignment to an organization.
Pending Start: Provisioned license, pending to start its use. It is considered to be in use when there are 5 device connections.
In Use: The license is
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in use, then the contract period is
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valid.
Access denied: Access denied to the system, where the service is unavailable. Usually
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forced by some contractual cause.
Contract finalized:
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The license contract has
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been terminated and the service
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Once the license has been provisioned, care must be taken when performing laboratory tests as the license starts counting once there are 5 connections in the Location. |
4- End of license notifications
When the expiration date of the contrat is soon, there will be notifications depending on the remaining days:
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is no longer available.
Start date: Start date of the license, if it is in use.
End date: End date of the license, if it is in use.
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It is possible to filter the list by the content of the different columns. |
Individual Operations
View license data: By clicking on this icon you can view all the licence information:
General data: Organization associated to the license, start date, end date, number of APs, number of rooms and duration of the subscription. In the information on the number of APs and rooms, you can see the maximum amount available to configure and those in use.
Platform Modules: Platform modules contracted in the license.
Upgrades: Updates and status changes.
Notifications: Automatic notifications sent.
Assignments: Locations for which the license is assigned and number of configured elements.
View licence data: By clicking on this icon you can view all the licence information:General data: Organization associated to the license, start date, end date, number of APs, number of rooms and duration of the subscription. In the information on the number of APs and rooms, you can see the maximum amount available to configure and those in use.
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Notifications of license expiry
In order to ensure that customers' service is not affected, a series of notifications will be sent when the licenses are close to their expiry date:
First notice: 1 month before the end of the contract.
Second
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notice: 15 days before the end of the contract.
Third
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notice: 7
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days before the end of the contract.
Fourth
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notice: 1
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day before the end of the contract.
Fifth
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notice:
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End of
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contract with cut-off.
Sixth
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notice: Day after, reminder of possible renewal.
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In case |
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you require a new license or modification/renewal of existing licenses, please contact the distributor. |
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